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=== Forgotten password === | === Forgotten password === | ||
If you forgot your password, please, use this page | If you forgot your password, please, use this page | ||
Revision as of 12:12, 2 December 2009
4shared.com
Contents
- 1 This page describes how to use 4shared.com.
- 2 General questions
- 3 Managing your account
- 4 Search
- 4.1 How to search for a file
- 4.2 How to do search from your account
- 4.3 What is advanced search
- 4.4 Search for one word or a part of the word
- 4.5 What files are shown in search results
- 4.6 Why can’t you find the files in search results
- 4.7 How can to make your files available for public search
- 4.8 The files made enabled for public search are not shown on search results
- 4.9 Link doesn’t work
- 5 Download files
- 6 Upload files
- 7 4shared Desktop tool
- 8 Sharing files and folders
- 8.1 How to share files with other users
- 8.2 How to share a folder
- 8.3 How to protect a folder with a password
- 8.4 Where to check the number of downloads of the file
- 8.5 How can to prevent users from changing files in the shared folder
- 8.6 Where to get a sharing link to a file/folder
- 8.7 Where to leave the links to the files
- 8.8 How to share a folder which stores both public and private files
- 8.9 How to invite someone to upload files into the shared folder
- 8.10 How to email a sharing link to the file
- 8.11 What files can be shared
- 8.12 How to create a folder
- 8.13 How to make a folder not shared
- 8.14 How to change password on a protected folder
- 9 Managing files and folders
- 9.1 How to delete a file
- 9.2 How to delete a folder
- 9.3 What happens with the files after deletion
- 9.4 How to rename a folder
- 9.5 What is WebDav and how to use it
- 9.6 How to create a folder
- 9.7 How to change the description of a file
- 9.8 How to stream video and audio files
- 9.9 How to delete a subfolder
- 9.10 How can to a subdomain to a folder
- 9.11 How to change a subdomain
- 9.12 How to review comments to the files
- 9.13 How to get direct download link
- 10 Premium account
- 10.1 How to upgrade for a Premium account
- 10.2 How to activate Premium account via sms
- 10.3 How to pay for Premium account
- 10.4 What happens with files after the end of Premium subscription
- 10.5 Bandwidth limitations for traffic
- 10.6 How to upload files directly from the web
- 10.7 Premium download traffic
- 10.8 Outcome traffic
- 10.9 How to pay without credit card
- 10.10 How can i receive refund
- 10.11 How to become 4shared reseller
- 10.12 How can i cancel subscription
- 10.13 How can i get premium account for free
- 11 Policy of the site
General questions
How long the files are stored
Your Free account and all your files will be removed from 4shared only if you do not log into the account for 30 days.
Where are the files stored
The files you upload are hosted on our high-speed servers. Your individual virtual drive is set up for you when you register. As soon as you become a registered user you can create your own folders and upload files.
What is expiry date
Expiration date will be postponed on 30 days every time you log in your account (for some countries this term is extended to 60 and 90 days) In case you do not log in for 30 days, all your files within account will be deleted. If you use your account regularly, you will be able to save your files as long as you wish. However please note this term is extended for popular files which are actively downloaded.
Security of the files
We are taking security very seriously. Please take a look at 4shared security overview.
Why do you need to sign up
We require a registration to create your account and set up your virtual drive, allowing you access to your files from any PC connected to the Internet, just by entering your email and password. Your files are kept safe within your account until you decide to share them, and there is no need to remember long links to your files.
Registration is free, simple, and takes seconds to complete. There is no need to enter your credit card details.
How to cancel your account
Your account will be de-activated automatically in case you have not logged into it for 30 days.
In case you would like to have the account cancelled immediately, please contact 4shared Support Team (support@4shared.com).
You can join 4shared forum discuss any topic you wish with the Forum Members. Please see below the requirements your personal data have to meet to register an account with our forum:
- Username:any name you would like to choose
- E-mail address: your e-mail associated with your 4shared account
- 4shared ID: your e-mail associated with your 4shared account
- Password: your 4shared account password
- Confirm password: your 4shared account password
Managing your account
How to log in
To log into your 4shared account please enter your e-mail as log-in into this simple sign-in form .
How to sign out
There is a small red button on the top right hand of your account screen. If you'd like to be able to sign out anytime you are surfing the site, please take a look at the top side of each download page where there is an appropriate 'sign out' option indicated in brackets together with your email address.
How to change your profile picture
Please go to the 'Settings' section > 'Public Profile' tab, where you will see 'Browse' button near the heading 'Your image'. Click on it and choose the image on your computer. After that, click 'Upload' and then 'Save changes'.
How to remove e-mail from your profile
If you need to remove any reference to your e-mail from 4shared download pages, you need to change the 'Publisher' name in your account settings. Please click on the 'Settings' icon at the top right-hand corner of your account screen and then go to the 'Public Profile'. Enter new publisher name into the corresponding field and click on the 'Save' button. You can also make other changes in this
How to change your account password
Please be advised to go to Settings at the right top hand of your account and select General tab. There you'll see three fields such as:
- Current password ...
- New password ...
- Confirm password ...
After you have filled in these three fields please push Update password.
How to change your e-mail
Please contact 4shared Support Team concerning the issue (support@4shared.com)
Forgotten password
If you forgot your password, please, use this page remind password to get the link, that will allow you to set the new password for your account.
If you had requested a new password and have not received the automatically sent e-mail with the instructions, please send 4shared Support Team combination of digits or letters (at least 6), they will generate it for you manually.
How can to create a photo album
To create a photo album open the folder that contains photos that you are going to include into your photo album. Click on the 'Thumbnails' button on the toolbar to make the photos shown in the preview mode. If you decide to disable the photo album, click on the 'Thumbnails' button once again.
Search
How to search for a file
How to do search from your account
What is advanced search
Search for one word or a part of the word
What files are shown in search results
Why can’t you find the files in search results
How can to make your files available for public search
The files made enabled for public search are not shown on search results
Link doesn’t work
Download files
How to download
How to download multiple files
Number of downloads per file
How to download files using a download manager
Multiple download
What to do if the link to the file is not valid
No download link appears
Upload files
How to upload
Max size of the files to upload
Files that can be uploaded and stored
Number of files that may be uploaded per user
How to upload several files at once
How to upload a folder
What to do if I get an error: Access violation in LoginThread
Sharing files and folders
How to protect a folder with a password
Where to check the number of downloads of the file
Where to get a sharing link to a file/folder
Where to leave the links to the files
How to email a sharing link to the file
How to create a folder
How to change password on a protected folder
Managing files and folders
How to delete a file
How to delete a folder
What happens with the files after deletion
How to rename a folder
What is WebDav and how to use it
How to create a folder
How to change the description of a file
How to stream video and audio files
How to delete a subfolder
How can to a subdomain to a folder
How to change a subdomain
How to review comments to the files
How to get direct download link
Premium account
How to upgrade for a Premium account
How to activate Premium account via sms
How to pay for Premium account
What happens with files after the end of Premium subscription
Bandwidth limitations for traffic
How to upload files directly from the web
Premium download traffic
Outcome traffic
How to pay without credit card
How can i receive refund
How can i cancel subscription
Policy of the site
Service abuse
Abusive files
Copyright violation
Files containing viruses
How to make your account unbanned
Where are the abusive files moved from the account
30 days – files removed
