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=== How to protect a folder with a password === | === How to protect a folder with a password === | ||
| + | You can protect your shared folder from unauthorized access by setting a password for it. To set a password open a folder you want to share with a password protection. Click on the 'Share current folder' button on the toolbar and choose the 'Share this folder' radio button. Tick 'Add password' in the 'Link and Security' section, and type a chosen password in the 'Password' and 'Confirm password' fields. Note that both fields are case sensitive, so you should type absolutely the same password twice. Click on the 'Save changes' button to complete setting the password. Keep the password a secret, and let it be known only to those people with whom you want to share your folder. | ||
| + | ---- | ||
=== Where to check the number of downloads of the file === | === Where to check the number of downloads of the file === | ||
| + | Please log in your account, tick the file you need and check the number of downloads in the column 'downloads' next the file (the second column from your right). | ||
| + | ---- | ||
=== How can to prevent users from changing files in the shared folder === | === How can to prevent users from changing files in the shared folder === | ||
| + | The FolderShare feature allows you to share any of your folders with anyone by setting different access permissions on the folder. Similar to a shared file, you can send a web-based link to your shared folder. | ||
| + | |||
| + | If the shared folder has Read-only access, people can only download files from the folder. | ||
| + | |||
| + | If you don't want certain files from your shared folder to be visible for other people, you should set up ' View only public files' option and tick the files in the folder as 'private' or ' public' correspondingly. | ||
| + | |||
| + | If your folder has 'Delete or rename files' or 'Moderator' permissions, then 4shared visitors can change your files. So don't set these permissions if you want to prevent your files from changes. | ||
| + | |||
| + | If your shared folder has a 'Moderator' access, other users get all functionality within this folder. | ||
| + | ---- | ||
=== Where to get a sharing link to a file/folder === | === Where to get a sharing link to a file/folder === | ||
| + | |||
=== Where to leave the links to the files === | === Where to leave the links to the files === | ||
| + | You can leave the links to your file on various sites, forums, blogs. | ||
| + | ---- | ||
=== How to share a folder which stores both public and private files === | === How to share a folder which stores both public and private files === | ||
| + | Open the folder you want to share and click on the 'Activate' button next to the sharing link or on the "Share current folder" button on the toolbar. In the last case, you have clicked 'Share current folder' and on the opened page choose the 'Share this folder' radio button. Then choose the 'view only 'public' files' option in the "Permissions' section and click on the 'Save' button to share the folder. After you click on the 'Back' button in the 'Access' column you will see that all files from the shared folder have a private status. This means that none of them will be shown to other people. To make some files shared tick them, and then click on the 'Mark selected files as public' button on the toolbar. Thus, only the public files in your shared folder will be available for others whereas the private files will be invisible. | ||
| + | ---- | ||
=== How to invite someone to upload files into the shared folder === | === How to invite someone to upload files into the shared folder === | ||
| + | You just need to set the 'Upload files' permission on the folder, and send him/her a link to the folder. The user will be able to upload any files that fit the file size upload limit and your drive free space. | ||
| + | ---- | ||
=== How to email a sharing link to the file === | === How to email a sharing link to the file === | ||
| + | You can email sharing links only. Firstly, you should tick the files you want to share by email. Then click on the 'Email selected files' button on the toolbar. Type an email address in the 'To:' field, but please note that there should not be more than one addressee. Fill in the 'Subject' field and type the text of the message if needed. Click on the 'Send' button in the lower right corner to send your email. The links to the attached files will be added to the end of the message. | ||
| + | ---- | ||
=== What files can be shared === | === What files can be shared === | ||
=== How to create a folder === | === How to create a folder === | ||
| + | You can create a new folder or a new subfolder. To create a new folder open the My4shared folder and click on the 'Create a new folder' button on the toolbar, then name the new folder and click on the 'OK' button to complete creating the folder. If you plan to create a subfolder, start your actions by opening the parent folder. | ||
| + | ---- | ||
=== How to make a folder not shared === | === How to make a folder not shared === | ||
| + | If you do not need to share your files with others, please, take into | ||
| + | consideration these features: | ||
| + | |||
| + | * Exclude your files from search results: To exclude your files from Search | ||
| + | results, go to the Settings, in tab General | ||
| + | activate Allow the showing of my files in public search results (if it is selected). | ||
| + | |||
| + | * Protect your shared folder with password:You can protect your shared | ||
| + | folder from unauthorized access by setting a password on it. To set a | ||
| + | password for a folder, please log into your account, open a folder and | ||
| + | right-click on the folder name in the directory tree on the left. Select | ||
| + | the 'Sharing and Security' command. You will be taken to the page where | ||
| + | you need to select the 'Share this folder' option and tick 'Add password' in | ||
| + | the 'Link and Security' section. Type a chosen password in the 'Password' | ||
| + | and 'Confirm password' fields. Note that both fields are case sensitive, so | ||
| + | you should type absolutely the same password twice. Click on the 'Save | ||
| + | changes' button to complete setting the password. After that you need | ||
| + | to get back to the folder and copy the folder sharing link from your account | ||
| + | tool-bar. You can pass this link along with the password to your friends and | ||
| + | colleagues with whom you would like to share the files from the shared folder. | ||
| + | |||
| + | * Allow download for the file publisher only: To allow download for the file | ||
| + | publisher only, please right-click on the file and select 'Properties'. You will | ||
| + | be taken to the 'File Properties' page where you need to tick the 'Allow | ||
| + | downloading for publisher only' check box and click on the 'Save' button. | ||
| + | ---- | ||
=== How to change password on a protected folder === | === How to change password on a protected folder === | ||
Revision as of 15:27, 2 December 2009
4shared.com
Contents
- 1 General questions
- 2 Managing your account
- 3 Search
- 3.1 How to search for a file
- 3.2 How to do search from your account
- 3.3 What is advanced search
- 3.4 Search for one word or a part of the word
- 3.5 What files are shown in search results
- 3.6 Why can’t you find the files in search results
- 3.7 How can to make your files available for public search
- 3.8 The files made enabled for public search are not shown on search results
- 3.9 Link doesn’t work
- 4 Download files
- 5 Upload files
- 6 4shared Desktop tool
- 7 Sharing files and folders
- 7.1 How to share files with other users
- 7.2 How to share a folder
- 7.3 How to protect a folder with a password
- 7.4 Where to check the number of downloads of the file
- 7.5 How can to prevent users from changing files in the shared folder
- 7.6 Where to get a sharing link to a file/folder
- 7.7 Where to leave the links to the files
- 7.8 How to share a folder which stores both public and private files
- 7.9 How to invite someone to upload files into the shared folder
- 7.10 How to email a sharing link to the file
- 7.11 What files can be shared
- 7.12 How to create a folder
- 7.13 How to make a folder not shared
- 7.14 How to change password on a protected folder
- 8 Managing files and folders
- 8.1 How to delete a file
- 8.2 How to delete a folder
- 8.3 What happens with the files after deletion
- 8.4 How to rename a folder
- 8.5 What is WebDav and how to use it
- 8.6 How to create a folder
- 8.7 How to change the description of a file
- 8.8 How to stream video and audio files
- 8.9 How to delete a subfolder
- 8.10 How can to a subdomain to a folder
- 8.11 How to change a subdomain
- 8.12 How to review comments to the files
- 8.13 How to get direct download link
- 9 Premium account
- 9.1 How to upgrade for a Premium account
- 9.2 How to activate Premium account via sms
- 9.3 How to pay for Premium account
- 9.4 What happens with files after the end of Premium subscription
- 9.5 Bandwidth limitations for traffic
- 9.6 How to upload files directly from the web
- 9.7 Premium download traffic
- 9.8 Outcome traffic
- 9.9 How to pay without credit card
- 9.10 How can i receive refund
- 9.11 How to become 4shared reseller
- 9.12 How can i cancel subscription
- 9.13 How can i get premium account for free
- 10 Policy of the site
General questions
How long the files are stored
Your Free account and all your files will be removed from 4shared only if you do not log into the account for 30 days.
Where are the files stored
The files you upload are hosted on our high-speed servers. Your individual virtual drive is set up for you when you register. As soon as you become a registered user you can create your own folders and upload files.
What is expiry date
Expiration date will be postponed on 30 days every time you log in your account (for some countries this term is extended to 60 and 90 days) In case you do not log in for 30 days, all your files within account will be deleted. If you use your account regularly, you will be able to save your files as long as you wish. However please note this term is extended for popular files which are actively downloaded.
Security of the files
We are taking security very seriously. Please take a look at 4shared security overview.
Why do you need to sign up
We require a registration to create your account and set up your virtual drive, allowing you access to your files from any PC connected to the Internet, just by entering your email and password. Your files are kept safe within your account until you decide to share them, and there is no need to remember long links to your files.
Registration is free, simple, and takes seconds to complete. There is no need to enter your credit card details.
How to cancel your account
Your account will be de-activated automatically in case you have not logged into it for 30 days.
In case you would like to have the account cancelled immediately, please contact 4shared Support Team (support@4shared.com).
You can join 4shared forum discuss any topic you wish with the Forum Members. Please see below the requirements your personal data have to meet to register an account with our forum:
- Username:any name you would like to choose
- E-mail address: your e-mail associated with your 4shared account
- 4shared ID: your e-mail associated with your 4shared account
- Password: your 4shared account password
- Confirm password: your 4shared account password
Managing your account
How to log in
To log into your 4shared account please enter your e-mail as log-in into this simple sign-in form .
How to sign out
There is a small red button on the top right hand of your account screen. If you'd like to be able to sign out anytime you are surfing the site, please take a look at the top side of each download page where there is an appropriate 'sign out' option indicated in brackets together with your email address.
How to change your profile picture
Please go to the 'Settings' section > 'Public Profile' tab, where you will see 'Browse' button near the heading 'Your image'. Click on it and choose the image on your computer. After that, click 'Upload' and then 'Save changes'.
How to remove e-mail from your profile
If you need to remove any reference to your e-mail from 4shared download pages, you need to change the 'Publisher' name in your account settings. Please click on the 'Settings' icon at the top right-hand corner of your account screen and then go to the 'Public Profile'. Enter new publisher name into the corresponding field and click on the 'Save' button. You can also make other changes in this
How to change your account password
Please go to Settings at the right top hand of your account and select General tab. There you'll see three fields such as:
- Current password
- New password
- Confirm password
After you have filled in these three fields please push 'Update password'.
How to change your e-mail
Please contact 4shared Support Team concerning the issue (support@4shared.com)
Forgotten password
If you forgot your password, please, use this page remind password to get the link, that will allow you to set the new password for your account.
If you had requested a new password and have not received the automatically sent e-mail with the instructions, please send 4shared Support Team combination of digits or letters (at least 6), they will generate it for you manually.
How can to create a photo album
To create a photo album open the folder that contains photos that you are going to include into your photo album. Click on the 'Thumbnails' button on the toolbar to make the photos shown in the preview mode. If you decide to disable the photo album, click on the 'Thumbnails' button once again.
Search
How to search for a file
Please use our Search service to find the files you need
You can also use our advanced search form
You can also join the 4shared Forum and discuss any topic you wish with the Forum Members. You can join the forum using your account login and password.
How to do search from your account
If you are logged into your account, the best way to search is to click on the word Search in the top right corner of your account. You will automatically be taken to search system where you can easily download any file you need or simply add it to your account.
What is advanced search
You can use our advanced search form to search for the file. You need to indicate the file type and the file size there. It makes your search process easier and quicker.
Search for one word or a part of the word
You can insert a part of a phrase or a part of a word from the file title. Our system will show you all possible combinations with these letters.
What files are shown in search results
All shared files are shown in search results.
Why can’t you find the files in search results
Our system does not include files into the search service results if their names include certain words which might indicate illegal use of 4shared. Our automatic filter prevents some files from being displayed in search service results even if the files are not illegal at all. Most probably the file(s) name(s) include words which are forbidden with our service since many files which have these words in their name break our Terms of Use or were reported as copyright infringements.
How can to make your files available for public search
Make sure that your files are shared and are included to Search results. To add your files to Search results, go to the Settings, in tab General activate 'Allow the showing of my files in public search results' (if it is not selected). Mind that it takes 24-48 hours for the files to appear in Search results.
The files made enabled for public search are not shown on search results
4shared users can search among your files only if you allow them to. To make your files from a particular folder available for public search, tick the checkbox 'Public search' when sharing the folder. If you want to make all files from your account accessible for public search choose the tab Settings' in My Account and then tick the checkbox 'Allow to show my files in public search results'. Note: It takes 24-48 hours to index the files for the search system.
Link doesn’t work
The most probable reasons for that are:
- the file was deleted by the publisher
- the file was deleted automatically due to publisher's FREE account 30 day inactivity
- the file was blocked as illegal or copyrighted material
The error message can also mean that the file has been damaged somehow and is no longer available for download.
Download files
How to download
Please use our Search service to find the files you need You can also use our advanced search form.
Once you find the desirable file, click on it and you'll be taken to the file download page. There you should click on the 'Download Now' link and then wait for a few moments until the file download link appears. Then you will be able to download file by pressing on the 'Click here to download this file' link.
How to download multiple files
From now on the multiple download option is available for free users. You need to install 4shared Desktop tool. You can download all of your files at once and the files of other users. Mind that the size of each file of other users should not exceed 5 MB. Please select the files you want to download from your account and click on 'Download selected' on the toolbar. If you want to download the files of other users, click on 'URLs Download' tab and paste all the desirable links.
Number of downloads per file
The number of downloads is not limited. You can download as many files as you like.
How to download files using a download manager
We offer you a special feature 'Direct link', which is available for you if you are a subscriber of the Premium Plan. Click on the name of a file to get to the file info page. In the 'Direct link' field copy a link which allows you to download the file and then paste it to the corresponding field of your download manager.
Also, you can download a file by clicking on the 'Download' icon opposite the name of the file
No download link appears
If the download link doesn't appear it can mean that your browser does not allow javascript execution. Secondly your firewall may not allow files to be downloaded from certain web sites or even cancels all incoming files, so please check your firewall settings. For that matter please make sure you don't have any specific add-ons installed on your browser (e.g. NoScript in Firefox) which may interfere with the download.
Upload files
How to upload
To upload a file to your virtual drive, please log into your account and use the 'Upload files' tab at the bottom of your account screen. Click on the 'Browse' button and select a file from your computer to upload, then click on the 'Upload' button. In a few minutes the file upload will be completed. You can also use 4shared Desktop tool to upload the files.
This tool helps to prevent many problems with file upload since it enables you to resume interrupted uploads, upload whole folders and multiple files etc. To upload a file, you need to log in your account through 4shared Desktop tool. Go to the 'Upload' tab and click on 'Select' button to locate files or folders on your computer that you wish to upload. Please note that when selecting a folder it will be added to the list with all included files and subfolders. Once you chose the files they are ready for uploading. Click the 'Upload' button to start the process. You can also stop the upload process by clicking the 'Stop' button in the lower right corner of the window during uploading.
Max size of the files to upload
Free users can upload files up to 200 MB. Your files must not exceed the limit as, otherwise, they will be rejected.
If the size of the file is more than 200 MB, you can split the file into smaller parts and upload them separately using the multi-upload feature.
Files that can be uploaded and stored
You can upload any files that meet our Terms of use , i.e. you can not share illegal, pornographic, copyrighted materials, etc.
Here are the most popular types of files that may be shared:
- document file (*.doc, *.txt, *.pdf, *.rtf, *.xls)
- music file (*.mp3, *.ogg, *.wav, *.mid)
- video file (*.avi, *.mpg, *.mpeg)
- image file (*.jpg, *.gif, *.bmp, *.png)
- zip file (*.zip, *.rar, *.arj)
- any other types
Number of files that may be uploaded per user
There are no restrictions on the amount of data that can be transferred. You can upload and download files that do not exceed the size of your account space.
How to upload several files at once
To upload several files at once you should use 'Multi upload' tab in the bottom of your account. Click the 'browse' button and select the files you need from your computer, press 'Upload' after that. You'll be able to see the upload progress in the same tab. Save uploaded files after that by pressing 'OK'.
You can also upload files using 4shared Desktop tool. Go to the 'Upload' tab and click on 'Select' button to locate files on your computer that you wish to upload. Once you chose the files they are ready for uploading. Click the 'Upload' button to start the process. You can also stop the upload process by clicking the 'Stop' button in the lower right corner of the window during uploading.
How to upload a folder
To upload a folder you should use 'Multi upload' tab in the bottom of your account. Click the 'browse' button and select the folder you need from your computer, press 'Upload' after that. You'll be able to see the upload progress in the same tab. Save uploaded files after that by pressing 'OK'.
You can also upload a folders using 4shared Desktop tool. Go to the 'Upload' tab and click on 'Select' button to locate folder or folders on your computer that you wish to upload. Please note that when selecting a folder it will be added to the list with all included files and subfolders. Once you chose the folder it is ready for uploading. Click the 'Upload' button to start the process. You can also stop the upload process by clicking the 'Stop' button in the lower right corner of the window during uploading.
This easy to use software is designed specifically to help manage multiple file uploads and downloads. It prevents many problems concerning with file upload since it enables you to resume interrupted uploads, upload whole folders and multiple files etc.
What to do if I get an error: Access violation in LoginThread
If you use Windows Vista, please check the 'Data Execution Prevention' options. Probably you have it turned on for all applications and it is preventing the Uploader from running properly. If you use Windows XP I would recommend you to deactivate firewall when you try to upload files. To disable Windows Firewall, follow these steps: Click Start, click Run, type Firewall.cpl, and then click OK. On the General tab, click Off (not recommended). Click OK.
Sharing files and folders
Your files can be shared with anyone, including non registered users. As soon as you upload your files on 4shared you will be able to share your file with others using an access link. You can email the link, place it on your web page, or publish it on forums or blogs.
However, if you don't want your file to be seen by everyone, you should share your link confidentially, with certain people only. As the link is generated securely, it is absolutely impossible to access the file.
To share a folder you need to get a sharing link that will allow people who know it to access the folder. The easiest way to get the link is to open the folder you are going to share, and then click on the ' Activate' button next to the address bar on the top of the page.
Another way to share your folder is to open it and click on the 'Share current folder' button on the toolbar. In the opened window choose the 'Share this folder' radio button, and then click on the 'Save' button to activate the sharing link. As soon as the link is activated you will be able to see it in the address bar on the top of the page where your shared folder is. Click on the 'Back' button to get there.
How to protect a folder with a password
You can protect your shared folder from unauthorized access by setting a password for it. To set a password open a folder you want to share with a password protection. Click on the 'Share current folder' button on the toolbar and choose the 'Share this folder' radio button. Tick 'Add password' in the 'Link and Security' section, and type a chosen password in the 'Password' and 'Confirm password' fields. Note that both fields are case sensitive, so you should type absolutely the same password twice. Click on the 'Save changes' button to complete setting the password. Keep the password a secret, and let it be known only to those people with whom you want to share your folder.
Where to check the number of downloads of the file
Please log in your account, tick the file you need and check the number of downloads in the column 'downloads' next the file (the second column from your right).
The FolderShare feature allows you to share any of your folders with anyone by setting different access permissions on the folder. Similar to a shared file, you can send a web-based link to your shared folder.
If the shared folder has Read-only access, people can only download files from the folder.
If you don't want certain files from your shared folder to be visible for other people, you should set up ' View only public files' option and tick the files in the folder as 'private' or ' public' correspondingly.
If your folder has 'Delete or rename files' or 'Moderator' permissions, then 4shared visitors can change your files. So don't set these permissions if you want to prevent your files from changes.
If your shared folder has a 'Moderator' access, other users get all functionality within this folder.
Where to get a sharing link to a file/folder
Where to leave the links to the files
You can leave the links to your file on various sites, forums, blogs.
Open the folder you want to share and click on the 'Activate' button next to the sharing link or on the "Share current folder" button on the toolbar. In the last case, you have clicked 'Share current folder' and on the opened page choose the 'Share this folder' radio button. Then choose the 'view only 'public' files' option in the "Permissions' section and click on the 'Save' button to share the folder. After you click on the 'Back' button in the 'Access' column you will see that all files from the shared folder have a private status. This means that none of them will be shown to other people. To make some files shared tick them, and then click on the 'Mark selected files as public' button on the toolbar. Thus, only the public files in your shared folder will be available for others whereas the private files will be invisible.
You just need to set the 'Upload files' permission on the folder, and send him/her a link to the folder. The user will be able to upload any files that fit the file size upload limit and your drive free space.
How to email a sharing link to the file
You can email sharing links only. Firstly, you should tick the files you want to share by email. Then click on the 'Email selected files' button on the toolbar. Type an email address in the 'To:' field, but please note that there should not be more than one addressee. Fill in the 'Subject' field and type the text of the message if needed. Click on the 'Send' button in the lower right corner to send your email. The links to the attached files will be added to the end of the message.
How to create a folder
You can create a new folder or a new subfolder. To create a new folder open the My4shared folder and click on the 'Create a new folder' button on the toolbar, then name the new folder and click on the 'OK' button to complete creating the folder. If you plan to create a subfolder, start your actions by opening the parent folder.
If you do not need to share your files with others, please, take into consideration these features:
- Exclude your files from search results: To exclude your files from Search
results, go to the Settings, in tab General activate Allow the showing of my files in public search results (if it is selected).
- Protect your shared folder with password:You can protect your shared
folder from unauthorized access by setting a password on it. To set a password for a folder, please log into your account, open a folder and right-click on the folder name in the directory tree on the left. Select the 'Sharing and Security' command. You will be taken to the page where you need to select the 'Share this folder' option and tick 'Add password' in the 'Link and Security' section. Type a chosen password in the 'Password' and 'Confirm password' fields. Note that both fields are case sensitive, so you should type absolutely the same password twice. Click on the 'Save changes' button to complete setting the password. After that you need to get back to the folder and copy the folder sharing link from your account tool-bar. You can pass this link along with the password to your friends and colleagues with whom you would like to share the files from the shared folder.
- Allow download for the file publisher only: To allow download for the file
publisher only, please right-click on the file and select 'Properties'. You will be taken to the 'File Properties' page where you need to tick the 'Allow downloading for publisher only' check box and click on the 'Save' button.
How to change password on a protected folder
Managing files and folders
How to delete a file
How to delete a folder
What happens with the files after deletion
How to rename a folder
What is WebDav and how to use it
How to create a folder
How to change the description of a file
How to stream video and audio files
How to delete a subfolder
How can to a subdomain to a folder
How to change a subdomain
How to review comments to the files
How to get direct download link
Premium account
How to upgrade for a Premium account
How to activate Premium account via sms
How to pay for Premium account
What happens with files after the end of Premium subscription
Bandwidth limitations for traffic
How to upload files directly from the web
Premium download traffic
Outcome traffic
How to pay without credit card
How can i receive refund
How can i cancel subscription
Policy of the site
Service abuse
Abusive files
Copyright violation
Files containing viruses
How to make your account unbanned
Where are the abusive files moved from the account
30 days – files removed
